Configuration of Service Catalog Datasource is failing ?

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Article ID: 40093

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Updated On:

Products

CA Service Catalog CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Question: 

Configuration of the Service Catalog Data Source is failing with the following error 

Incorrect value for Default Request Offering ID

Unable to validate offering ID from CA Service Catalog 

 

Answer:

Please ensure that both the Service Catalog and Unified Self Service is at the same patch level

Cumulative 2 is required for both the products . Test fix T51R202 is required for USS.

 

Environment

Release: CASVCT99000-14.1-Service Catalog
Component: