Advanced reporting loads very slow
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Advanced reporting loads very slow

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Article ID: 400799

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

  • Other pages in Clarity are faster
  • Only the 'Advanced Reporting' page is slow
  • Navigating within this functionality is even slower
  • This started only recently. There was no issue before then.

Cause

Changes made to Jaspersoft Server JVM allocation

Resolution

  • Stop the Jaspersoft Server. Remove server side cache. Start it again
  • If the above does not resolve the issue, then check if a change was made to the Jaspersoft Server JVM allocation. Depending on the RAM available in the server, and the existing architectural guidelines within your organization, consider increasing the JVM allocation.