Issues on staging baseline

Products

• VMware vCenter Server

Issue/Introduction

• When trying to stage baselines nothing happens.
• Utilizing both manual and automated methods to move files to the vCenter we see the same behavior.

Environment

• vCenter 8.X
• vCenter without access to the internet
• airgap vSphere environments

 

 

Cause

The tmp folder on the the vCenter was at 100%

2025-06-05T15:41:09.930Z info vmware-vum-server[2949374] [Originator@6876 sub=Telemetry] [TelemetryManager 261] Sending telemetry data: {"@type":"pman_error_report","taskId":"55b3c057-363d-4853-a043-47de67b
d56ac|527deeb0-21b4-ef7d-6ca6-d570e020d90f","entityId":"55b3c057-363d-4853-a043-47de67bd56ac|","parentTaskId":"","errorMessageId":"com.vmware.vcIntegrity.lifecycle.depots.offline.DownloadOfflinePatchTaskErr
orInfo","errorMessage":"Uploading offline patches task failed while creating offline depot. Error: 'integrity.fault.FileUploadInvalidPackage: Cannot upload file, because it is an invalid package. Failed to
unzip package: /storage/updatemgr/patch-store-temp/vum5740946173223300767.zip to /tmp/offlineBundle07FCDUstatus 2'.","errorTime":"2025-06-05T15:41:09.7091Z"}

Resolution

Remove unnecessary file from the /tmp folder.  

Run "du -Sxah /tmp |sort -hr |head -20" 

This command will sort the top 20 largest folders to assist with removing files.