VLCR Email alerts DKIM public key does not match the header "From" address
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VLCR Email alerts DKIM public key does not match the header "From" address

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Article ID: 400729

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

- User has configured email alerts and added a sender email address in VLCR UI. 

- Email when inspected shows the 'From' address which is configured, but the DKIM signature key still points to "amazonses". 

"dkimv": [
        {
          "result": "pass",
          "domain": "amazonses.com",

 

Environment

VMware Live Cyber Recovery 7.27.x

Cause

This is an expected behavior in the current release. VLCR uses Amazon Simple Email service in the backend to trigger and send email alerts. The DKIM key cannot be changed in the current releases. 

Resolution

This issue is fixed in VLCR version 7.28 release. Plan is to implement '[email protected]' as sender email by default and allow users to add their preferred subdomain.