Error Http/1.1 Service Unavailable when port 8080 is disabled in server.xml

Products

• CA Release Automation - Release Operations Center (Nolio)
• CA Release Automation - DataManagement Server (Nolio)

Issue/Introduction

For security reason the port 8080 has been disabled from file <ra_home>\conf\server.xml after correct configuration in https and port 8443

See : Disable Management Server Port 8080

<!--       <Connector port="8080"
               protocol="org.apache.coyote.http11.Http11NioProtocol"
               connectionTimeout="20000"
               compression="on"
               compressionMinSize="102400"
               compressibleMimeType="text/html,text/xml,text/plain,text/css,text/javascript,application/javascript,application/x-java-serialized-object"
               redirectPort="8443"
               maxSwallowSize="-1"
               server="Unknown" />  -->

After this configuration the following url does not work and give following error :

https://nac_vip_name/nolio-app/

Http/1.1 Service Unavailable

nac_vip_name is a virtual name for NAC.

This url is working fine :
https://nac_hostname:8443/nolio-app/

When port 8080 is not disabled in file server.xml, the following url is working fine : https://nac_vip_name/nolio-app/

Environment

Release Automation - All Versions

Cause

In VIP Software configuration, nac_vip_name is configured on port 8080. It is the reason why it doesn't work when the connector 8080 is commented in the server.xml file.

Resolution

In VIP Software configure the nac_vip_name with port 8443