Management Cluster Creation Times out at "Installing providers on bootstrapper"
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Management Cluster Creation Times out at "Installing providers on bootstrapper"

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Article ID: 400699

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Updated On:

Products

VMware Tanzu Kubernetes Grid Management

Issue/Introduction

When creating a new TKGm management cluster, it spins up the kind cluster, but when it gets to "Installing providers on bootstrapper" It repeats the "fetching providers" output for a while and then times out.

Environment

TKGm 2.5.2

Cause

Running "tanzu mc create -v 9" shows additional information that .config has an incorrect user directory.

Resolution

  1. Backup /home/.config directory 
  2. Delete /home/.config directory
  3. Rerun the "tanzu init" command and downloading necessary plugins should resolve issue. (this will recreate the /home/.config directory )

Additional Information

Resolution is only for new creation of management cluster and does not need to be performed on a user profile that was used to create and existing management cluster, since deleting the /home/.config directory will remove all subdirectories which will contain:

- Tanzu CLI configuration file, ~/.config/tanzu/config.yaml which contain the Environment variables for the TKGm cluster
- The cluster configuration file, ~/.config/tanzu/tkg/clusterconfigs/clustername.yaml
- The ~/.config/tanzu/tkg/providers/config_default.yaml This file contains system defaults, and should not be changed

See : What Happens When You Create a Management Cluster for more info on whats in the /home/.config directory