Severities do not work when a policy is cloned.
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Severities do not work when a policy is cloned.

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Article ID: 400546

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Updated On:

Products

Data Loss Prevention Core Package

Issue/Introduction

After cloning a policy you will notice that severities do not work until a policy is resaved.

Environment

16RU2

Cause

This is happening due to a processing-order header not being formatted properly.

Working example from an xml export:

<processing-order>-2147483648</processing-order>

Not working example:

<processing-order xsi:nil="true" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"/>

Notice the not working example the processing-order header is incorrect.

Resolution

Workaround:

Make a minor edit and resave the policy.

Fix:

Upgrade to 16.1