Steps to view credits in Azure Portal

Products

• CloudHealth

Issue/Introduction

There are occasions where credits are recorded under Contract Price Match and visible in CloudHealth, yet customers report that those same credits are not appearing in their Azure environment.

Resolution

Steps to view credits -

1. Sign in to Azure portal
2. Search and open Cost Management + Billing
3. Select correct billing account/scope.
4. Go to Payment methods > Azure credits
5. Review credit transactions and details
6. Check Credits + Commitments tab
7. Identify Contract Price Match Credit by account code F2

Additional Information

This process allows you to find and verify Contract Price Match Credits applied to your Azure billing account or profile. If you do not see any credits or F2 code, ensure you have the right access permissions and that you are viewing the correct billing scope.