Site Recovery plugin UI shows vSphere Replication Servers "Not accessible". VM Replications are not affected.

Products

• VMware Live Recovery
• VMware vCenter Server

Issue/Introduction

In a linked vCenter Server configuration, logging into the Site Recovery Plugin shows the paired vSphere Replication server status as "Not accessible":

 

Environment

vSphere Replication 8.x

vSphere Replication 9.x

vCenter Server 8.x

vCenter Server 9.x

Cause

The local vSphere Replication appliance needs to check the health status of the remote vSphere Replication appliance via port 5480 if the vCenter Server sites are in linked mode.

Resolution

• Validate connectivity between port 5480 on both vSphere Replication appliances and open if connection fails.
  1. Using nc 
     1. SSH to vSphere Replication appliance.
     2. nc -z [remote-vSphere Replication Appliance] 5480
  2. Curl command can also be used to validate the endpoint destination.
     1. SSH to vSphere Replication appliance.
     2. curl -k -v https://FQDN-of-remote-vSphere-Replication-appliance:5480/configureserver/health/hms?ui=1

Additional Information

Please reference: vSphere Replication Ports and Protocols