Unable to block the Mobile Broadband Adapter with configured device control policy in Endpoint protection
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Unable to block the Mobile Broadband Adapter with configured device control policy in Endpoint protection

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Article ID: 400054

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Device control (DC) policy is configure with the Device ID of Quectel Mobile Broadband adaptor to BLOCK.

DeviceID : {7DCB3244-C836-4A0C-A1E9-BD68D385AA2B}\{96FEAF0E-D43D-41DE-9B11-CCD992D18E1A}\0&00X0XX0X&0&02

If GUID is used to BLOCK : It is successfully BLOCKED, however, it BLOCKS all the devices with the same GUID.

If given the command as follows:

pnputil.exe /disable-device "{7DCB3244-C836-4A0C-A1E9-BD68D385AA2B}\{96FEAF0E-D43D-41DE-9B11-CCD992D18E1A}\0&00X0XX0X&0&02"

Successfully gets disabled

And one can re-enable it with:

pnputil.exe /enable-device "{7DCB3244-C836-4A0C-A1E9-BD68D385AA2B}\{96FEAF0E-D43D-41DE-9B11-CCD992D18E1A}\0&00X0XX0X&0&02"

 

Cause

Endpoint protection (SEP) DC was designed to remove the '{}' characters from the beginning and end of the GUID, but it mistakenly also removed the '{}' characters from the device ID, causing a match failure.

‘{}’ within the middle of the device ID is fine

There are no length limitations to characters of device ID in device control policy.

Resolution

This issue is planned to be fixed in future release of SEP.

Work around : Configure the DC rule to block and add the device ID as:

"*7DCB3244-C836-4A0C-A1E9-BD68D385AA2B}\{96FEAF0E-D43D-41DE-9B11-CCD992D18E1A}\0&00X0XX0X&0&02"

Replaced "{" with "*"

Save and apply the DC rule.