Lost access to user directory in OKTA and cannot set-up a user

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

• End user access to Clarity was verified via Okta Tenant Administrator account
• Now, receive a 404 error when trying to access this directory.

Environment

• Clarity 16.3.1

Resolution

• Access to Okta directory is no longer possible
• Authentication services have been migrated to AuthHub.