Getting unnecessary paging alert from probe even using MCS
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Getting unnecessary paging alert from probe even using MCS

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Article ID: 400029

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

 Getting multiple paging, memory alerts from probe but not from alarm policy although the monitoring is through MCS.  Not enabled paging in the MCS template.

Environment

Release: Any DX UIM

Component: CDM 8.01

Cause

Once mcs profile is created, probe will update active to no in cfg, but in memory, still the value for active is yes. which is why the alarms were generating. After restart it reads from cfg and this time the value will be no.

Resolution

The fix will be available by mid June tentatively, mean while follow any of these workarounds

1. Restart the cdm probe if a memory template is added,

or

2. keep nas Auto operator profile in place to suppress these alerts.