Error Code: LCMVIDM73102 when trying to deploy VMware Identity Manager (vIDM) appliance from the Aria Lifecycle Manager

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

The VMware Identity Manager (vIDM) appliance installation is failing with the following error:

 

The /var/log/vrlcm/vmware_vrlcm.log on the Lifecycle appliance shows the following error:

INFO vrlcm[1764] [pool-3-thread-13] [c.v.v.l.u.SshUtils]  -- Command execution response: {

  "exitStatus" : 1,

  "outputData" : "",

  "errorData" : "bash: -c: line 0: unexpected EOF while looking for matching `''\nbash: -c: line 1: syntax error: unexpected end of file\n",

  "commandTimedOut" : false

}

ERROR vrlcm[1764] [pool-3-thread-13] [c.v.v.l.v.d.h.VidmUtil]  -- Failed to enable root login on the host ############ due to ::

INFO vrlcm[1764] [pool-3-thread-13] [c.v.v.l.c.l.MaskingPrintStream]  -- * SYSOUT/SYSERR CAPTURED:  -- Failed to enable root login on the host ############ due to ::

Environment

Aria Lifecycle 8.18.x

VMware Identity Manager 3.3.x

Cause

This issue occurs because the password used to deploy the VMware Identity Manager (vIDM) appliance contains unsupported special characters (like quotes or commas) and doesn't meet the password requirements.

Resolution

Recreate/update the password in Lifecycle manager locker that meet the following requirements:

• Minimum password length. Indicates the number of characters required for user passwords. The default length is eight characters.
• Passwords must contain numbers. When selected, users must include a combination of numbers and letters in their passwords.
• Passwords must not match usernames. To ensure security, users are not allowed to use their username as their password.
• Passwords must contain at least one uppercase and one lowercase letter. When selected, users must include one or more uppercase and lowercase characters.
• Passwords must contain special characters. When selected, users must include one or more special characters. Special characters include: !@#$%^&*+=

Redeploy VMware Identity Manager Appliance.