Tanzu Mission Control not collecting data in Aria Operations.
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Tanzu Mission Control not collecting data in Aria Operations.

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Article ID: 399992

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

vROPs/Aria Operations is not collecting the data.

The integration looks good but no data showing up.

The adapter logs show messages similar to:

com.vmware.vcops.adapter.utils.KubernetesRestClient.PerformGetJson - Api call to /api/v1/nodes failed on https://<ip address>:6443.  Exception - java.net.SocketTimeoutException: connect timed out.

com.vmware.vcops.adapter.utils.CadvisorRestClient.performGetJson - Api call to /api/v1/nodes/<nodename>:31194/proxy/api/v2.1/stats/kubepods/burstable/<podname> failed on https://<ip address>:6443.  Exception - 503 - {"kind":"Status","apiVersion":"v1","metadata":{},"status":"Failure","message":"error trying to reach service: dial tcp <ip address>:31194:connect: connection refused","reason":"ServiceUnavailable","code":503}

...failed after 2 retries...


Environment

Aria Operations 8.18.x

VMware Aria Operations Management Pack for Kubernetes 2.2

Cause

Environmental and pre-requisites need to be checked.

Resolution

Make sure to check the following pre-requisites:

Make sure there are no firewalls blocking the required ports.