ConnectALL automation with Universal Adapter throws Date Format Error

Products

• ConnectALL
• ConnectAll On-Prem

Issue/Introduction

When running the automation with Universal Adapter, the automation fails to sync with Date Format Error below.

om.go2group.connectall.model.transformer.model.api.SearchForIssuesTransformer: Illegal pattern character 'T'

java.lang.IllegalArgumentException: Illegal pattern character 'T'

at java.base/java.text.SimpleDateFormat.compile(SimpleDateFormat.java:849) ~[?:?]

Environment

3.8.x

Cause

The issue is due to the incorrect Datetime format in the _descriptor.json file.

Resolution

Correct the _descriptor.json file to update datetime format FROM "dateTimeFormat": "yyyy-MM-dd'T'HH:mm:ss.SSSSSS’Z’" (the quotes around Z  does not seemed to be right) TO yyyy-MM-dd'T'HH:mm:ss.SSSSSS'Z' and import the UA configuration.

OR Edit the UA and configuration to update dateTimeFormat value. See below.