Adding an existing disk to a VM fails

Products

• VMware vSphere ESXi

Issue/Introduction

Attempt to add an existing disk to a VM fails with the following message:
Failed to add disk scsi0:#. File system specific implementation of GetPageRef[file] failed I/O error accessing change tracking file Cannot open the disk '/vmfs/volumes/########-32883338-931d-############/vm_name/vm_name.vmdk' or one of the snapshot disks it depends on. Failed to power on scsi0:#.

Environment

ESXi 7.0.x
ESXi 8.0.x
VMFS 5
VMFS 6

Cause

In /var/log/vmkernel.log you will find following command failure:
####-##-##T##:##:SScpu9:2097794)ScsiDeviceIO: 4161: Cmd(0x45b966ef5f48) 0x2a, CmdSN 0x1b5de8a from world 0 to dev "naa.600###########56db431f4e711" failed H:0x0 D:0x2 P:0x8 Valid sense data: 0x7 0x27 0x7

Resolution

Storage pool that the thin-provisioned LUN is backing, has run out of space.
Engage your storage vendor to assist with either free up space or increasing the size of the storage pool.

Additional Information

This failure can also be accompanied by the following message indicating corruption:

####-##-##T##:## Wa(180) vmkwarning: cpu54:2098955)WARNING: Res3: 4387: Volume ########-32883338-931d-############ ("Datastore_Name") might be damaged on the disk. Resource cluster metadata corruption has been detected.
####-##-##T##:## Wa(180) vmkwarning: cpu54:2098955)WARNING: FS3: 636: VMFS volume Datastore_Name/########-32883338-931d-############ on naa.################################:1 has been detected corrupted

In such a case, we may attempt a VOMA fix, after the space issue has resolved. Please reach out to Broadcom support for assistance Creating and managing Broadcom support cases.