Telegraf agents are in a non-collecting state after Cloud Proxy redeploy.

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• After redeploying a cloud proxy, the telegraf agents associated with the CP are in a non collecting state.

Environment

Aria Operations 8.18.x

Resolution

To resolve the issue, the telegraf agents need to be uninstalled and reinstalled again from the UI.

• Navigate to the 'Manage Telegraf Agents' page, found in the 'Applications' tab of the 'Operations' menu.
  • Operations -> Applications -> Manage Telegraf Agents
• Find the VM/VMs where the telegraf agent in question resides.
• Click the three vertical dots button and select 'Uninstall' and follow the steps on the pop-up window to complete the uninstallation.
• Refresh the list and confirm the agent is uninstalled.
• Click on the three vertical dots buttons and select 'Install', follow the steps on the pop-up window to complete installation.
• Refresh the list again to confirm the telegraf agent is installed.