privileges required for the Database Admin User to avoid using SA during SDM installation or upgrade
Article ID: 399760
Updated On:
Products
CA Service Management - Service Desk Manager
CA Service Catalog
CA Service Desk Manager
Issue/Introduction
DBA can't share the SA password due to company restrictions. What are the privileges required for a successful upgrade/installation of Service Management?
Environment
Service Management 17.x
SQL Server
Resolution
You can create or use an alternative admin account with "sysadmin" and "public" role privileges.
Refer to the SQL Server documentation for the creation of this user in the link below:
Additional Information
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