Extended Network Information is not displayed on the HCX Cloud UI.
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Extended Network Information is not displayed on the HCX Cloud UI.

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Article ID: 399754

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Updated On:

Products

VMware HCX

Issue/Introduction

  • On the HCX Connector UI  Extended Network Information is displayed.
  • On the HCX Cloud UI  Extended Network Information is not displayed.
  • When you log into the HCX_UI section --> troubleshooting you notice that they are duplicate fleet appliance displayed  

Environment

HCX

Cause

There are stale appliances at the HCX on-prem/Cloud side which causes network extension validations fail at cloud UI only.

 

Resolution

This is a known issue impacting VMware HCX

Workaround:

If you believe you have encountered this issue, please open a support case with Broadcom Support and refer to this KB article.

For more information, see Creating and managing Broadcom support cases.