Unable to run jobs throwing Launch Error "AW_GET_JOB_DATA"
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Unable to run jobs throwing Launch Error "AW_GET_JOB_DATA"

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Article ID: 399742

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Cannot run any jobs due to 'Launch error'.  Message says that it is missing the 'AW_GET_JOB_DATA' after the upgrade to v9.5.2

Did not fix after following steps below:

Awinstall calls $AW_HOME/sql/awweb_spec.sql and $AW_HOME/sql/awweb_body.sql which creates "AW_GET_JOB_DATA". Running awinstall with option 1 should create the object in the database.

To run awinstall with option 1 please reference the following article

How to run awinstall Option 1

Once awinstall completes, the following sql can be used to confirm if the object was created.

SQL>select object_name, object_type ,procedure_name from user_procedures where procedure_name ='AW_GET_JOB_DATA';

If the object does not exist after running awinstall with option one.

-The complete version of Applications Manager installed.

-$AW_HOME/sql/awweb_spec.sql

-$AW_HOME/sql/awweb_body.sql

-$AW_HOME/install/aw_install.log

Environment

V9.5.2

Cause

Both scripts awweb_spec.sql and awweb_body.sql loaded from current version will probably be corrupted calling $AW_HOME/data/extra_file.dat references. Follow small change mentioned in solution to fix the "AW_GET_JOB_DATA" issue.

 

Resolution

To Fix the issue:

  1. Remove $AW_HOME/data/extra_file.dat file
  2. Run installer(cdinst.sh) select option "01" to re-apply upgrade potion 
  3. Start Master Services(startso all)

 

Additional Information