Delay in used Savings Plan data in Cost History

Products

• CloudHealth

Issue/Introduction

Expected behavior is to see a 1-2 day delay in used savings plan data in Cost History. Why is unused Savings Plan data still present within the last 5 days?

Resolution

There are two common reasons to still see unused Savings Plan data:

 

1. Confirm in AWS console that Savings Plan data is indeed used. 

2. This is likely due to a delay in our data processing. This can occur and autocorrect itself.

3. Due to an ongoing data incident. Please visit the service status page for more details. BC Service Status