ServiceNow integration using Mule API as opposed to Table API

Products

• Autosys Workload Automation

Issue/Introduction

Table API from ServiceNow (SNOW) is not approved in a customer company as they have moved it to Mule API for SNOW integrations. How can AutoSys ServiceNow integration be done in such a case?

Environment

Workload Automation AutoSys integration with ServiceNow

Resolution

AutoSys integration with Service Now offers a script, that can be customized further to use any custom APIs.  The example of the customization still uses a table, but it can be customized to whatever the requirement is.  Broadcom Support does not offer any additional insight than into this other than the script that is available above.