vCenters certificates in the certificates widget in diagnostic dashboards page are missing

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Certificate information for vCenter is not appearing in the diagnostic dashboards certificates widget 

Environment

Aria Operations 8.18.x 

VCenter 7.0.x and later

Cause

The permissions outlined in the documentation Privileges Required for Configuring a vCenter Adapter Instance is not enough for vCenter certificate information to be collected 

Resolution

1. Navigate to the Administration -> Users and Group -> Select the desired domain
2. Create a user and go to groups tab and search for SystemConfiguration.Administrator -> Add the required/new user to the SystemConfiguration.Administrator group as outlined in the documentation Permissions Required to Discover vCenter Services
3. Go to Global permissions -> Add -> Select desired domain -> Search for the user under the domain -> Set the role as Read-only -> Check propagate to children and click ok.
4. Once this is done sign in with the vCenter user used in the adapter configuration, go to Developer center > API explore to execute the API call curl -X GET 'https://<vCenterFQDN>/api/vcenter/certificate-management/vcenter/tls' -H 'vmware-api-session-id: <valid-vapi-session-id>' -H 'Content-Type: application/json' and check if it's responding back with certificate. If the response is 200 and the certificate is visible then the user has the required permission to fetch the certificates.