Integrated help in Modern UX does not show menu or information when language is non English

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

The integrated Help (?) in Clarity Modern UX does not show Menu or relevant topics when language is set to a supported non English language. 
When language is switched to English then content displays.

 

Steps To Reproduce:

1. Log into Clarity Modern UX. Change language to German. 
2. Click on the help button (?) on Project grid page

Expected: Help content is shown for projects.

Actual: Help is showing only the header without any content.

Environment

Clarity 16.3.2

Cause

DE171164

Resolution

Was reviewed by Engineering and an enhancement is planned so that if a user logs into Clarity using a supported non English language setting then the content will default to English until non English content become available.

 

Additional Information

Currently for any Clarity release in general, it takes 60-75 days after it is Generally Available to have the content available in non-English languages. This information can also found in the documentation link below.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/16-3-2/release-information/Hardware-and-Software-Compatibility-Specifications.html#concept.dita_8cca683d-966b-45c9-87da-8910f4b852be_support1