OSAL_HW_ERROR_OCCURRED error on vmnic

Products

• VMware vSphere ESXi

Issue/Introduction

You receive a message indicating the connectivity was lost on slot/port . On the ESXi the issue is nic down on a Synergy server The problem last short time an then restored.

In vobd logs you can see the vmnic going down physically:

[YYYY:MM:DDTHH:MM:SS]  vobd[xxxxxxx]:  [netCorrelator] xxxxxxxxxxxxxxus: [vob.net.vmnic.linkstate.down] vmnic vmnicX linkstate down

In the vmkwarning log you see the below error:

[YYYY:MM:DDTHH:MM:SS] Wa(180) vmkwarning: cpuxx:xxxxxxx)WARNING: [OSAL_HW_ERROR_OCCURRED:1427(vmnicX)]HW error occured. [Error:6 : 0]

 

Environment

VMware ESXi 8.0

Cause

The message OSAL_HW_ERROR_OCCURRED indicate an issue with driver/firmware

Resolution

Contact your hardware vendor to investigate further