Unable to remove licenses for a Host that's been decommissioned from VCF Operations for Networks
Article ID: 399279
Updated On:
Products
Issue/Introduction
- When unable to remove licenses from VCF Operations for Networks for a Host that's been decommissioned from vCenter::
- You may see the following entries in the Collector logs:
2025-05-09T11:20:16.663Z WARN common.utils.CommonUtils VCENTER_###.###.###########.######.####_Inventory_OpMgr-1 logException:2520 OnFailure 119: TaskContext{taskType=SCHEDULED, taskIdentifier=com.vnera.dataproviders.core.impl.vmware.vcenter.tasks.VCInventoryPollingAndPartitionTask_ResourcePool_INVENTORY_Schedule}
2025-05-09T11:20:16.665Z ERROR dataproviders.tasker.Tasker_TaskerCallBack VCENTER_###.###.###############.#####.###_Inventory_OpMgr-1 onFailure:166 OnFailure TaskContext{taskType=SCHEDULED, taskIdentifier=com.vnera.dataproviders.core.impl.vmware.vcenter.tasks.VCInventoryPollingAndPartitionTask_ResourcePool_INVENTORY_Schedule}. Task context extension data: {collectedDataType=INVENTORY, isUpdated=true, startTime=1746789616662, managedObjectType=ResourcePool}
2025-05-09T11:20:16.665Z ERROR dataproviders.tasker.Tasker VCENTER_###.###.##############.####.##_Inventory_OpMgr-1 taskCallBackFailure:243 taskCallBackFailure 119: TaskContext{taskType=SCHEDULED, taskIdentifier=com.vnera.dataproviders.core.impl.vmware.vcenter.tasks.VCInventoryPollingAndPartitionTask_ResourcePool_INVENTORY_Schedule}
2025-05-09T11:20:16.664Z WARN common.utils.CommonUtils VCENTER_###.###.############.###.##_Config_OpMgr-2 logException:2520 Task com.vnera.dataproviders.core.impl.vmware.vcenter.tasks.VCConfigPollingTask_Network_CONFIG_1 stopped due to fatal error
2025-05-09T11:20:16.665Z WARN common.utils.CommonUtils VCENTER_###.###.###############.####.####_Config_OpMgr-2 logException:2520 OnFailure 110: TaskContext{taskType=SCHEDULED, taskIdentifier=com.vnera.dataproviders.core.impl.vmware.vcenter.tasks.VCConfigPollingTask_Network_CONFIG_1}
2025-05-09T11:20:16.666Z ERROR dataproviders.tasker.Tasker_TaskerCallBack VCENTER_###.###.#############.####.###_Config_OpMgr-2 onFailure:166 OnFailure TaskContext{taskType=SCHEDULED, taskIdentifier=com.vnera.dataproviders.core.impl.vmware.vcenter.tasks.VCConfigPollingTask_Network_CONFIG_1}. Task context extension data: {moids=[network-####, network-####], collectedDataType=CONFIG, propertyPaths: =[parent, name, configStatus, overallStatus, tag, host, vm], startTime=1746789616663, upstreamDataType=com.vnera.model.vmware.vcenter.Network.config, managedObjectType=Network}
2025-05-09T11:20:16.666Z ERROR dataproviders.tasker.Tasker VCENTER_###.###.############.######_Config_OpMgr-2 taskCallBackFailure:243 taskCallBackFailure 110: TaskContext{taskType=SCHEDULED, taskIdentifier=com.vnera.dataproviders.core.impl.vmware.vcenter.tasks.VCConfigPollingTask_Network_CONFIG_1}
2025-05-09T11:20:16.824Z INFO dataproviders.tasker.Tasker_ScheduledTaskWrapper VCENTER_###.###.################.####_Config_OpMgr-3 run:483 Running scheduled task 111: TaskId:com.vnera.dataproviders.core.impl.vmware.vcenter.tasks.VCConfigPollingTask_Datastore_CONFIG_1
2025-05-09T11:20:16.824Z INFO dataprovider.tasks.AbstractTask VCENTER_###.###.###########.#####.###_Config_OpMgr-3 run:142 Polling for com.vnera.dataproviders.core.impl.vmware.vcenter.tasks.VCConfigPollingTask_Datastore_CONFIG_1 started at 1746789616824
Environment
- VCF Operations for Networks 6.13
- VCF Operations for Networks 6.14
Cause
- When deleting a vCenter data source from the GUI, stale entries remain in the database, resulting in the incorrect license usage calculation.
Resolution
This is a known issue impacting VCF Aria Operations for Networks (Formerly Aria Operations for Networks)
Workaround:
If you believe you have encountered this issue and are unable to upgrade, please open a support case with Broadcom Support and refer to this KB article. For more information, see Creating and managing Broadcom support cases.
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