Running baseline remediation onESXi 7.0U3 host it fails with message "An error occurred during host configuration."

Products

• VMware vSphere ESXi

Issue/Introduction

The ESXi host administrator try to run the host remediation on ESXi 7.0U3 and it fails

When running a df -h command from the command line it fails with message:

Error when running esxcli, return status was: 1

Errors:

Unable to complete Sysinfo operation.  Please see the VMkernel log file for more details.: Vmkernel module necessary for this vsi call not loaded

Environment

ESXi 7.0U3

Cause

The nfsclient and nfs41client modules are not running/loaded

Resolution

Manually load the nfsclient  and nfs41cient modules and verify it is properly loaded to the ESXi host.

• The user can run the following command to check if the nfsclient is loaded or not. If the command doesn't yield any output, then the nfsclient module is not loaded to the ESXi host.
  • vmkload_mod -l | grep nfs


• The user can then manually load the nfsclient module by running the following command.
  • esxcli system module load --module nfsclient
    
    
  • esxcli system module load --module nfs41client

Run the "vmkload_mod -l | grep nfs" command again, and the user will see the nfsclient loaded on the ESXi host.

If both modules are seen as loaded then ESXi administrator should be able to continue the host remediation with no issue