cdm probe version 7.22 exhibits no metrics or partial metrics collection issues

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We have been observing issues with CDM not collecting metrics, or partially collecting metrics with missing either CPU, Memory or Disk metrics.

The issue was observed with CU2, and the issue persists with CU3 too.

As suggested we have deployed CU3 and the CDM v7.22 and the mcs template to v7.22 but the issues persist.

Environment

• DX UIM 23.4 CU2 and CU3
• cdm 7.22

Resolution

• Downgraded the cdm probe version to 7.20 which resolved the metrics collection issues.