LCMMANAGEMENTNODEVCFOPS12004 - Error occurred while trying to push Vcf Ops Vcenter Password to Management Node 9.0

Products

• VCF Operations

Issue/Introduction

When attempting to upgrade an existing Aria Operations environment to VCF Operations 9.0, the task fails at step 5 during the step to transfer node and product passwords to the management node.

It fails with the error code:

LCMMANAGEMENTNODEVCFOPS12004


And message:

Error occurred while trying to push Vcf Ops Vcenter Password to Management Node 9.0

The file: /var/log/vrlcm/vmware_vrlcm.log contains a message similar to the following:

com.vmware.vrealize.lcm.plugin.lcmplugin.core.exception.UpgradeException: Error occurred while trying to push Vcf Ops Vcenter Password to Management Node 9.0 at com.vmware.vrealize.lcm.plugin.lcmplugin.core.mgmtnodetasks.AddVcfOpsNodePasswordsToManagementNodeTask.execute(AddVcfOpsNodePasswordsToManagementNodeTask.java:136)
at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:62)

Environment

VCF Operations 9.0

Resolution

1. Take a snapshot of the Aria LCM appliance
2. Create new locker entry for the vCenter password
3. SSH to the Aria LCM appliance and create an alias for the existing (broken) credential to the new credential with the following commands:
   
   su postgres

cd /opt/vmware/vpostgres/11/bin

./psql -d vrlcm

update vm_locker_password set vmid = '<vmid from error message>' where alias = '<new locker credential>';