Unable to migrate the encrypted virtual machine using HCX Bulk Migration: "HBR-agent is not installed on source ESXi host for encrypted VM migration"
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Unable to migrate the encrypted virtual machine using HCX Bulk Migration: "HBR-agent is not installed on source ESXi host for encrypted VM migration"

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Article ID: 398965

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Updated On:

Products

VMware HCX

Issue/Introduction

  • You are attempting to migrate an encrypted virtual machine using Bulk migration, and the following error is displayed:
    HBR-agent is not installed on source ESXi host for encrypted VM migration.

Environment

VMware HCX 4.11

Cause

HBR agent is not installed on the source ESXi host.

Resolution

The HBR agent must be installed and running on the source ESXi hosts.
Currently, HCX Manager does not provide the VMware-HBR-Agent-X.X.X-X.X.X-depot.zip package required for installation on ESXi hosts.

Workaround:
Download and install the VMware-HBR-Agent-X.X.X-X.X.X-depot.zip file from the vSphere Replication Appliance, and install it on the source ESXi host.

Use the following link to download vSphere Replication appliance

https://support.broadcom.com/group/ecx/productdownloads?subfamily=VMware+vSphere
 

Use following steps to download the appliance 

  • Broadcom Portal - vSphere Product Standard (essential, plus) > 8.0 ( or lower) > vSPhere Replication > View Group
  • From above link choose a vSphere Product Standard|Essentials|Plus version etc
  • Select release of vSphere ie 8.0 or 7.0
  • Hit View Group next to vSphere Replication
  • From drop down menu select version you are looking for

For additional support, please open a support case with Broadcom Support and refer to this KB article.

For more information, see Creating and managing Broadcom support cases.

Additional Information