REST API Auth Login Return API-1029 Error

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

• Clarity authentication is handled outside via a webpage that then passes the info to the application
• SSO authentication is also available in this same environment
• Trying to use the /auth/login endpoint results in the following error message:
  "API-1029 : The username & password combination you entered is invalid. Please try again, reset your password, or contact your system administrator for necessary action."

Environment

Rego SaaS

Resolution

Use API Key instead of Basic Authentication.