API-1003 : Could not find resource obaStaffs
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API-1003 : Could not find resource obaStaffs

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Article ID: 398847

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

API-1003 error is thrown on any investment Staff module when there is a Pie Chart or Bar Chart Widget added and an investment exists on the system with no Staff members present.

STEPS TO REPRODUCE:

  1. In MUX go to any project, idea, investment ...
  2. Go to the Staff module
  3. Widgets menu > Manage Widgets
  4. Create a new Widget: Number Tile, Progress Ring and Target type and add the to the Staff view
  5. Back to the Staff module and everything is OK
  6. Create a new widget Pie Chart or Bar Chart type and add them to the view.
  7. Go back to the Staff module

Expected Results: The Staff module to load with no error
Actual Results: The Staff module loads but an error Toast appears: API-1003 : Could not find resource obaStaffs

Environment

Clarity 16.3.2

Cause

DE170956

Resolution

  • Fixed in Clarity 16.3.3
  • Fixed in Clarity 16.3.2 Patch 1 (16.3.2.1)