VMware Cloud Foundation is initializing
"2025-05-24T06:16:20.825+0000 WARN [4b9bad02fde646e1, 1522d6dccfb54fb4] [services/pscUtils.js, init-pscs, attemptPSCInitWithRetry:111]
100.109: VError: PSC Initilization attempt "4" failed: Failed to initiate PSC: Primary psc init failed and failover psc init also failed: Unable to retrieve iDP Metadata: Request failed with status code 500
at Object.initializationPscError (/opt/vmware/vcf/sddc-manager-ui-app/server/src/errors/VCFError.js:104:5)
at attemptPSCInitWithRetry (/opt/vmware/vcf/sddc-manager-ui-app/server/src/services/pscUtils.js:104:46)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
Error Info: {"retryCount":4,"status":403,"errorModule":100,"errorCode":109,"code":"ERR_BAD_RESPONSE"}
VMware Cloud Foundation 5.x
On boot, the SDDC tries to establish an SSH connection to the Management Domain vCenter.
SDDC Manager failed to access the Management Domain vCenter Server SSH, which may be caused by the reasons below:
SSH is deactivated on the Management Domain vCenter Server.
The root password on the Management Domain vCenter has expired
The root password has been changed on the Management Domain vCenter, the UI will not launch correctly as SDDC Manager is unaware of the new root password on the vCenter side and will continue to try to connect using the old password.
The root account of the vCenter is locked due to failed authentication attempts.
systemctl stop commonsvcs
systemctl stop sddc-manager-ui-app.service
/usr/sbin/faillock --user root --reset
ssh root@<vc-fqdn>
ssh-keyscan -vvv <VC_FQDN>
systemctl start commonsvcs
systemctl start sddc-manager-ui-app.service