SDDC "UNRESOLVED" TASK are sent to vCenter after SDDC reboots

Products

• VMware vCenter Server

Issue/Introduction

1. SDDC is running well without any issues.

2. After rebooting SDDC, there are many tasks in vCenter, showing:

"Cannot complete the operation. See the event log for details" initiated by SDDC service accout.

 

Environment

SDDC 5.2.x

Cause

These "Unsolved" tasks in SDDC are sent to vCenter after SDDC reboot

Resolution

Identify these tasks

1. SSH to VC, and access the VCDB

/opt/vmware/vpostgres/current/bin/psql -U postgres VCDB

2. Check the vpx_task table

\x 
select task_id, name, descriptionid, queue_time, complete_status from vpx_task where name;

3. SSH to SDDC and access the database

/usr/pgsql/13/bin/psql -h localhost -U postgres

\c platform

select * from task_metadata;

4. Check if the linux timestamp and task type matches the tasj information  on vCenter

5. Get the task info via UI, and check if it's unresolved.

6. Make sure all components in SDDC are healthy.

 

Remove the task

1. Take the snapshot of SDDC.

2. SSH to SDDC

3. Delete the task

curl -X DELETE 127.0.0.1/tasks/registrations/<task_id>