After 16.3.2 upgrade, Scheduled/Paused jobs jobs are set to Completed

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

After 16.3.2 upgrade, Scheduled/Paused jobs are set to Completed

This only affects environments with DWH Sync enabled

STEPS TO REPRODUCE:

STR:

1. Enable the DWH Sync
2. Schedule and Pause any job ( for e.g. LDAP sync job, Load DWH job etc) 
3. Update any project instance ( for e.g, update project name ) 

Expected Results: The Paused jobs should not be touched
Actual Results: The Paused jobs are with status Completed so the admin is not able to resume them

Environment

Clarity 16.3.2

Cause

DE170922

Resolution

Fixed in 

• Clarity 16.3.3
• Clarity 16.3.2 Patch 1 (16.3.2.1)

Broadcom SaaS: 

• In Broadcom SaaS Non Prod and Broadcom SaaS Prod this is already addressed on 16.3.2.

Workaround:

• Pause the Remove Job Log Entries job for now and contact Support to fix existing jobs with SQL query
• Consider disabling DWH Sync before applying the patch 16.3.2.1