Introduction:                                        

When doing an upgrade you first need to Upgrade them MDB, especially if your MDB is on a remote machine.

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When you get to the following Screen you select OK:

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Question:

Why am I getting an Appcrash with dsminfoa.dll when upgrading my MDB ?

Environment:                                          

CA Client Automation - All Versions 

Answer:

This problem is caused by a missing entry in the ca_settings table.

The version of the mdb is listed in the ca_settings table in the set_id column under the 903 record (which is missing from this table).

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To resolve the issue do a DSMver to find out what version of DSM you are at now:

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Then use that version to create the ca_settings record :

Now if you look at the ca_settings table, it will list the ca_settings 903 record:

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A similar issue, is when doing an upgrade you get Appcrash msvcr100.dll:

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This is caused by the ca_settings,  record 903 has a value that is not a correct version

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To resolve this change the incorrect version to a "real version" (again, check DSMVER)

Release: UASIT.99000-12.8-Asset Intelligence
Component: