Previously the an integration in place where Relase Automation updated the workNotes field in ServiceNow
during or after deployments using a REST API call. This was working fine before in 6.8.0.
After a software upgrade of Relase Automation 6.9 the integration is no longer working as expected. The
workNotes are not getting updated in ServiceNow.
CA Release Automation - 6.9 version
Agent logs showed error find the ServiceNow action pack 'nolio-servicenow-actions-10.5.2104.1.jar':
nolio_action_exe.log and nolio_all.1.log:
========================================
...
[job-5996605-jobServer-5996605-2:Assign ticket to JFAS(P15201.F167896.E167909.E167902):Action] ERROR (com.nolio.platform.shared.executables.actions.serviceNow.Utils:33) - Error occured while trying to
preform ServiceNow operation java.lang.NoSuchFieldError: _log
at com.nolio.platform.shared.executables.actions.serviceNow.ServiceNowAction.logInputs
(ServiceNowAction.java:163) ~[nolio-servicenow-actions-10.5.2104.1.jar:?]
Updated to the newer version of ServiceNow action pack available 'nolio-servicenow-actions-10.6.2210.1.jar'.