Error: Node <vio manager FQDN> unreachable with ssh command

Products

• VMware Integrated OpenStack

Issue/Introduction

• Check health is failing to connect to the viomanager
• health check is returning the following:
  

  2025/01/01 01:00:56 basic.sh check_ssh_node: Node <VIO Manager FQDN> unreachable with ssh command
  

Environment

7.3

Cause

UsePAM is set to No in /etc/ssh/sshd_config

Resolution

1. SSH into VIO Manager
2. Edit /etc/ssh/sshd_config
3. Change the value for UsePAM to the following:

   ...
UsePAM yes
...

4. Save and Exit