Symptoms:
Just installed V5.1.1 of CA APAS Insight and now when trying to start a trace thru the CA Insight component, get a S0C4 abend ---
242 SYSTEM COMPLETION CODE=0C4 REASON CODE=00000004
242 TIME=10.27.04 SEQ=59313 CPU=0000 ASID=01D3
242 PSW AT TIME OF ERROR 078D0000 803C8B1E ILC 6 INTC 04
242 ACTIVE LOAD MODULE ADDRESS=003C8948 OFFSET=0000
242 NAME=UE4INSTM
The request starts okay after the abend occurs:
DBG00002I 2016-03-20 10:27:04 SYNTAX PROCESSING SUCCESSFULLY COMPLETED
DBG11004E 2016-03-20 10:27:05 CA INSIGHT ABENDED. SYSTEM RETURN CODE 0C4 USER RETURN CODE 000
DBG04005I 2016-03-20 10:27:07 START COMPLETE FOR REQUEST ALLTRACE
Cause:
The S0C4 could be the result of an old version of the CA Insight Natural library being used with the V5.1.1 CA APAS APASUEX4 running in the MPM.
Resolution:
Run the AINATLOD job in the APAS.INSTALL library to load the INSIGHT Natural library to the FUSER file that the users are executing CA Insight from.