Just installed V5.1.1 of CA APAS and now when trying to start an APAS request thru CA Insight get a S0C4 abend -- CODE=0C4 REASON CODE=00000004 NAME=UE4INSTM

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Article ID: 39868

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Updated On:

Products

CA APAS Insight Monitor for Adabas

Issue/Introduction

Symptoms: 

Just installed V5.1.1 of CA APAS Insight and now when trying to start a trace thru the CA Insight component, get a S0C4 abend ---       

242 SYSTEM COMPLETION CODE=0C4 REASON CODE=00000004 
242 TIME=10.27.04 SEQ=59313 CPU=0000 ASID=01D3 
242 PSW AT TIME OF ERROR 078D0000 803C8B1E ILC 6 INTC 04 
242 ACTIVE LOAD MODULE ADDRESS=003C8948 OFFSET=0000 
242 NAME=UE4INSTM 

 

The request starts okay after the abend occurs:

DBG00002I 2016-03-20 10:27:04 SYNTAX PROCESSING SUCCESSFULLY COMPLETED 
DBG11004E 2016-03-20 10:27:05 CA INSIGHT ABENDED. SYSTEM RETURN CODE 0C4 USER RETURN CODE 000 
DBG04005I 2016-03-20 10:27:07 START COMPLETE FOR REQUEST ALLTRACE 

 

Cause:

The S0C4 could be the result of an old version of the CA Insight Natural library being used with the V5.1.1 CA APAS APASUEX4 running in the MPM. 

 

Resolution: 

Run the AINATLOD job in the APAS.INSTALL library to load the INSIGHT Natural library to the FUSER file that the users are executing CA Insight from.

 

 

Environment

Release: APASI.17100-5.1-APAS-Insight Monitor-for Adabas
Component: