Assigning users to roles in DX O2.

Products

• DX Operational Intelligence
• DX Operational Observability
• DX OI SaaS

Issue/Introduction

We want to move users within DX O2 to different Roles (Manage roles and Access) but when we do this, we do not see a "save" option anywhere. User roles can be listed from drop-down menu but no save prompt can be found.

Environment

DX OI 2* 

DXO2 

DX OI SaaS 

Cause

SAML Authentication is enabled.

Resolution

The change needs to be done on the identity provider level. On DX level, only mapping is done.