Custom dashboards page shows "Internal Server Error"

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When navigating to and opening a custom dashboard in Aria Operations shows an error popping up: Internal Server Error

Environment

Aria Operations 8.x

Cause

Users import a custom dashboard from another working Aria Operations cluster but miss to import all associated views which form dashboard widgets and supply required data points. Having just the frontend dashboard but missing views in the backend leads to this error: Internal Server Error.

Resolution

Take a snapshot of Aria Operations cluster prior to making any changes like import activity in this use-case.

• Import all relevant and associated items like:
• • Policies
  • Custom Metric Groups
  • Custom Groups
  • Super-metrics
  • Alert definitions
  • Symptom definitions
  • Recommendations
  • Views
• Import associated custom dashboard(s).

Additional Information

Dashboards in VMware Aria Operations - https://techdocs.broadcom.com/us/en/vmware-cis/aria/aria-operations/8-18/vmware-aria-operations-configuration-guide-8-18/using-dashboards.html

Create and Configure Dashboards - https://techdocs.broadcom.com/us/en/vmware-cis/aria/aria-operations/8-18/vmware-aria-operations-configuration-guide-8-18/using-dashboards/create-and-configure-dashboards.html