VAMI UI page loads with incorrect details "cap.manage.update.label.username" in Usage Meter 9.0
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VAMI UI page loads with incorrect details "cap.manage.update.label.username" in Usage Meter 9.0

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Article ID: 398609

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Updated On:

Products

VMware Usage Meter

Issue/Introduction

Post upgrading to Usage Meter 9.0, VAMI UI page loads with incorrect details "cap.manage.update.label.username"

Upon providing the root credentials, fails with error "cap.common.unabletologin"

Environment

VCF Usage Meter 9.0

Cause

When the CN name and Hostname is different in the certificate file, this issue will occur. You will see below log snippet.

cap-lighttpderror.log
---------------------
(mod_openssl.c.3510) SSL: 1 error:0A000179:SSL routines::cert cb error (::ffff:x.x.x.x)
(mod_openssl.c.1223) SSL: building cert chain for TLS server name {usage meter fqdn}:: error:00000000:lib(0)::reason(0)
(mod_openssl.c.3510) SSL: 1 error:0A000179:SSL routines::cert cb error (::ffff:x.x.x.x)
(mod_openssl.c.1223) SSL: building cert chain for TLS server name {usage meter fqdn}: error:00000000:lib(0)::reason(0)

Resolution

Replace the certificate with correct CN and Hostname by following the document VCF Usage Meter Certificate Management 

Post replacing the certificate and rebooting the usage meter appliance, VAMI page will load correctly and login will work successfully.