Usage meter reports showing storage pack numbers exponentially increasing

Products

• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

The usage metering probe (9.34) on the Primary hub server calculation reports for our customer is showing continual growth (CA NM - Storage Pack ) way beyond the total capacity of the two NetApp storage systems. Also their capacity has not increased so trying to understand why the reports continue to show increasing numbers. A report from one year ago shows six entries for each controller each with total capacity listed higher than their actual but these entries total to 3174.39 (way higher than the capacity of the systems

Environment

UIM 23.4 CU2

Cause

Multiple entries in the report

Resolution

 we have fixed with the UIM 23.4 CU4 release.