Error: "User not found" for specific AD User added in the Aria Automation project.

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

"User not found" error after successfully adding user to the project in Aria Automation.

Environment

Aria Automation 8.18.1

Cause

Aria Automation UI uses following API for user search which searches for every user present within the project and due to it's restriction to return only the first 20 occurrences it fails to lookup for user.
GET /csp/gateway/am/api/orgs/{orgId}/users/search?userSearchTerm=

This is a UI flaw which does not cause any functional issue.

Resolution

To resolve this issue, you must add the user to the appropriate group for the project in Aria Automation.