Deploying VM from a template from a subscribed Content Library, an error stating "Unable to process template".

Products

• VMware vCenter Server

Issue/Introduction

Deploying VM from a template from a published library is giving an error "Unable  to process template" on select a compute resource page.

/var/log/vmware/content-library/cls.log
Failed to get paginated result from the provider '[Name:spbmCapabilityBasedProfileProvider Optimistic locking:]', threshold 0 and secondaryKeys [(cis.kvlocal.SecondaryEntry) {
   dynamicType = null,
   dynamicProperty = null,
   key = profileCategory,
   value = REQUIREMENT
}].
        at com.google.common.util.concurrent.AbstractFuture.getDoneValue(AbstractFuture.java:592) ~[guava-32.1.0-jre.jar:?]
        at com.google.common.util.concurrent.AbstractFuture.get(AbstractFuture.java:551) ~[guava-32.1.0-jre.jar:?]
        at com.google.common.util.concurrent.AbstractFuture$TrustedFuture.get(AbstractFuture.java:111) ~[guava-32.1.0-jre.jar:?]
        at com.vmware.ovfs.util.TransformingFuture.get(TransformingFuture.java:86) ~[ovfs-main-1.0.0.jar:?]
        at com.vmware.ovfs.util.ReducingFuture.get(ReducingFuture.java:80) ~[ovfs-main-1.0.0.jar:?]

Environment

vCenter server with subscribed content library.

Resolution

Restart sps service: service-control --stop vmware-sps && service-control --start vmware-sps