vCenter 8 update bundle not available in VI domain

Products

• VMware SDDC Manager

Issue/Introduction

vCenter 8 update bundle not available in VI domain

From the Management domain UI:
Update not possible while <vRSLCM_fqdn> is in failed state.

Environment

VMware Cloud foundation 5.x

Resolution

1. Take a snapshot of the SDDC Manager.
   
   
2. SSH to the SDDC Manager with the account vcf user, and switch to root account type su
   
   
3. vRSLCM status from the SDDC Manager database is in an "ERROR" state, and it can be checked with the following commands:
   psql -h localhost -U postgres -d platform
\x
select * from vrslcm;
   
   
4. Update vRSLCM status to "ACTIVE"  with the following command:
   update vrslcm set status='ACTIVE' where id='vrslcm_id';
   
   
5. \q to exit SDDC Manager database.
   
   
6. Restart SDDC Manager services:
   /opt/vmware/vcf/operationsmanager/scripts/cli/sddcmanager_restart_services.sh