Clarity Production environment is slow

Products

• Clarity PPM SaaS

Issue/Introduction

• Production environment has become very slow for past 1hr
• A Clarity SaaS environment is being used.

Environment

Clarity SaaS

Cause

This happened due to XOG operations being run in the system.

Resolution

The system's response is expected to go back to normal levels after the Processes that triggered the XOG operations complete, without any intervention.