The “Remote Control” folder from my DSM Explorer is missing; what can I do to fix it?
First, check the current value for usage_list field from ca_n_tier table through this query below:
If the value found was different than “0x00000700001C0000000010000000004000000000000000000000000000000000”;
Make an update of this field through this query below:
As best practices, before delete/update/insert any value on database is usual takes a backup.
Just in case that solution wasn’t work, please open a case into CA Support.