Error messages observed during DCS 6.10 agent install on RHEL 9.6 platform
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Error messages observed during DCS 6.10 agent install on RHEL 9.6 platform

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Article ID: 398211

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Updated On:

Products

Data Center Security Monitoring Edition Data Center Security Server Data Center Security Server Advanced

Issue/Introduction

During Agent installation, you see an error selinux_label_driver: failed to setup driver directory's SELinux file context rule

Environment

RHEL 9.6
DCS 6.10.0 Agent

Cause

A DCS Module fails to load due to an incorrect label

Resolution

If the above error is observed during DCS Agent instillation, please follow the below steps to resolve:

  1. Uninstall DCS agent using the following command
    /usr/lib/symantec/uninstall.sh --uninstall ALL

  2. Reinstall python3-setuptools
    sudo dnf reinstall python3-setuptools

  3. Re-install DCS agent