ESXI host receiving check compliance errors

Products

• VMware vSphere ESXi

Issue/Introduction

You are receiving failed Remediate Host tasks very frequently.
Investigating the task you see the following error: 

A general system error occurred: Host '##.##.##.##' is incompatible. A host is incompatible when the image cannot be applied to the host

Cause

A higher version of VMware tools has been previously installed on the ESXI host than the vLCM image allows for.
Verifying in the ESXI hosts log:

/var/log/lifecycle.log:
2025-05-13T13:44:35Z Db(15) lifecycle[12689873] ComponentScanner:1516 Component VMware-VM-Tools_12.5.1.24649672-24659227 replaces VMware-VM-Tools_12.4.0.23259341-24022510, TOOLS-24649907, VMware-VM-Tools_12.4.5.23787635-24262298
2025-05-13T13:44:40Z In(14) lifecycle[12689873] ComponentScanner:1532 Found obsoletes_TOOLS-24649907_VMware-VM-Tools_12.4.5.23787635-24262298: Component TOOLS-24649907 obsoletes VMware-VM-Tools_12.4.5.23787635-24262298.
2025-05-13T13:44:40Z In(14) lifecycle[12689873] ComponentScanner:894 Resolving problem: Component TOOLS-24649907 obsoletes VMware-VM-Tools_12.4.5.23787635-24262298.
2025-05-13T13:44:40Z In(14) lifecycle[12689873] ComponentScanner:1258 Remove VMware-VM-Tools_12.4.5.23787635-24262298 to resolve obsolescence between TOOLS-24649907 and VMware-VM-Tools_12.4.5.23787635-24262298

Resolution

Follow Option #2 in kb to update the VMware tools component to the version listed in the log : vSphere Lifecycle Manager Image Compliance check fails with Error

Or you can remove the Vmware tools component as recommended by : Edit the vLCM image components